terms of service
Effective Date: Feb 9, 2025
Welcome to Your Billboard Online (YBO)! These Terms of Service ("Terms") govern your use of our advertising services, including our Kickstart My Business
package and any associated marketing automation. By purchasing or using our services, you agree to these Terms.
1. Services Provided
Your Billboard Online ("we," "our," "us") provides digital advertising services
to help small businesses increase visibility and attract customers through targeted online ads. Our services may include:
-Running paid social media ad campaigns on platforms such as Facebook and Instagram.
-Creating and managing advertising content.
-Marketing automation for follow-ups and customer engagement.
We do not guarantee specific results, as ad performance depends on various factors including audience engagement, market trends, and platform algorithms.
2. Payment & Refund Policy
All payments must be made upfront before any advertising campaign begins.Payments for digital advertising services are non-refundable, as ad spend is allocated immediately upon campaign launch.If a technical issue on our end prevents your ad from running, we will offer a credit toward a future campaign or work to resolve the issue promptly.
3. Advertising Performance Disclaimer
Marketing results can vary based on numerous factors, including industry, budget, competition, and audience engagement. While we strive to create effective ads, we do not guarantee specific levels of leads, conversions, or revenue increases. By using our services, you acknowledge that YBO is not responsible for:
-The performance of your ad campaign.
-The actions of leads or customers generated from your ads.
-Any changes in ad performance due to updates in platform algorithms.
4. Client Responsibilities
To ensure the best possible advertising results, you agree to:
-Provide accurate business details when submitting your form.
-Ensure your business complies with advertising guidelines set by Facebook, Instagram, and other platforms.
-Respond to leads/customers generated by your ads in a timely manner for best results.
If your provided information is misleading, false, or violates platform policies, we reserve the right to cancel your campaign without a refund.
5. SMS Consent & Compliance
If you opt into SMS notifications, you agree to receive text message updates
about your campaign and marketing automation setup. Message and data rates may apply. You can opt out anytime by replying STOP to any message.We do not sell or share your phone number with third parties.We comply with TCPA (Telephone Consumer Protection Act) guidelines to ensure responsible SMS use.
6. Limitations of Liability
To the fullest extent permitted by law, YBO is not liable for:
-Loss of profits, revenue, or data resulting from ad campaigns.
-Any downtime or issues related to third-party platforms (e.g., Facebook, Instagram).
-Errors due to incorrect information provided by the client.
If a dispute arises, our total liability is limited to the amount paid for the affected service.
7. Governing Law
These Terms are governed by the laws of North Carolina, without regard to conflict of law principles. Any disputes shall be resolved through arbitration or small claims court in Madison County, NC.
8. Changes to These Terms
We reserve the right to update these Terms at any time. If changes occur, we will notify users through email or an update on our website.
9. Contact Information
If you have any questions about these Terms, please contact us at:
π(828) 830-0606
10. Privacy Policy
By using our services, you also agree to the terms outlined in our Privacy Policy, which explains how we collect, use, and protect your information. You can review our Privacy Policy here: https://yourbillboardonline.com/privacypolicy.
